About the Course
Fans First is your ticket to creating a holistic, engaging and awe-inspiring customer experience that, prior to this course, you likely thought impossible.
Instructor and guide Jesse Cole, the owner of the Savannah Bananas of the Coastal Plain League, will walk you through the ins and outs of elevating satisfied customers to a lifelong fan of your brand, team and offering.
In this course, you’ll learn:
• How to bring “happy tears” to your customers’ eyes with powerful engagement and genuine care.
• Strategies for making the customer experience truly fun without losing out to “gimmicky” initiatives.
• How to give your entire team purpose in your united effort create an amazing experience.
• Ways to transform your business and turn your customers into true fans, not just participants.
• How to leverage that passion you’ve created and have customers raving about your experience.
• That your best marketers are your fans.
Ready? Let’s play ball.